In the dynamic realm of gambling operations, the emergence of no-code technology has initiated a revolution, challenging conventional systems and manual processes. In this interview with Flows’ CTO, Mike Broughton, we explore the pros and cons of adopting no-code technology instead of legacy software, while shedding light on crucial considerations for gambling operators evaluating its implementation. We also delve into how organizations can harness these tools to improve collaboration and communication among teams, sharing valuable insights on effective implementation strategies. Moreover, we examine the delicate balance that CTOs must strike between innovative front-end user experience and stable back-end systems, emphasizing strategies to handle increasing complexity while ensuring alignment within development teams. Additionally, we highlight the importance of comprehending data structure when constructing no-code technology flows for gambling operators, elucidating its impact on the accuracy and efficacy of the final product. Lastly, we delve into the influence of automated flow technology, revealing common use cases and the evolving roles of developers and IT professionals, along with the necessary skills and training required to navigate this transformative landscape.
GE) What are some of the advantages and disadvantages of using no code technology in place of traditional systems, such as legacy software and manual workflows, and what are the key factors that gambling operators should consider when evaluating whether to adopt this technology?
Additionally, how can organisations leverage no code technology to improve collaboration and communication between different teams and departments, and what are some best practices for implementing these tools effectively?
MB) The main advantages are as follows:
– Innovation and Flexibility: No code technology offers a wide range of innovative possibilities that are continually evolving. New and highly creative solutions are being developed every day. Whether it’s simple event notifications or complex features like bonus engines, leaderboards, or jackpots, there is a huge potential for hyper customisation and creativity when using automation technology.
– Accessibility and ease of use: No-code tech empowers individuals with logical thinking skills to become champions of automation. Ultimately, it allows anyone to experiment with their ideas within their own timeframes to determine their effectiveness. For example, you can quickly create an automated workflow to monitor production data and receive notifications based on specific customer actions. In just 10 minutes, you could design a fairly complex workflow, which can then be refined and integrated into your existing ecosystem.
– Rapid deployment and Integration: Some no-code integration tech enables speedy time-to-market for iGaming businesses. It facilitates seamless integration of diverse systems with minimal technical knowledge required. By leveraging pre-built components and connectors, organisations can easily connect different systems, APIs, and data streams. This capability allows for the efficient linking of disparate or legacy systems, streamlining processes and enhancing overall efficiency.
– Iterative testing and failure fast: One significant advantage of no code technology is the ability to test multiple ideas quickly and without disrupting current applications or going through the entire product development and release cycle. You can experiment with four or five ideas and promptly identify the ones that yield the desired results. This iterative approach helps organisations fail fast and iterate towards optimal solutions.
– User-friendly Interfaces: No code platforms come in various forms, with some offering visually appealing interfaces and feature-rich environments. These platforms often employ drag-and-drop functionalities, some resembling flowcharts, to help users easily construct their desired workflows or applications. They are designed to cater to different user skill levels, making them accessible to both technical and non-technical individuals.
– Testing capabilities: Some no code platforms provide the advantage of comprehensive testing suites. Users can create numerous tests to cover a wide range of scenarios, ensuring the reliability and stability of the built flows. These tests can be run anytime to verify the functionality and performance of the designed workflows.
Then I would say these could be the Disadvantages.
– Additional learning curve: Implementing no code technology introduces another tool into an organisation’s existing systems and processes. Consequently, there is a learning curve associated with adopting and mastering these platforms. Employees will need to invest time and effort in acquiring the necessary skills and knowledge to leverage the full potential of no code technology.
– Not a universal solution: No code platforms have limitations and may not be suitable for every task or project. It is essential to view them as complementary tools within your development pipeline rather than expecting them to solve all problems. Certain complex functionalities or specialised requirements may still necessitate traditional software development approaches.