Improve customer satisfaction
Imagine if you could automate your workflows to personalise your customer service experience and resolve common customer pain points and queries on-demand more effectively and from from one touchpoint? Wouldn’t that really help to improve the relationship you have with your customers?
Automate key customer communications
Meet customers expectations faster
One centralised touchpoint
Improve your response time
Abandoned cart deposit
Re-engage cart abandoners with personalised email campaigns. With Flows you could set up a flow to monitor player deposit processes which triggers on when a player has not completed their registration in full or abandoned the deposit process.
Supercharge your customer service in real-time
Looking to supercharge your customer service team to react on-demand in real-time? Why not turn that losing experience into a positive outcome for the customer, while saving valuable time for your customer support and VIP teams, by flowing alerts, bonuses and messaging – all fully automated.
“I am so impressed with flows as a product, both for reporting and helping to increase the engagement of our players I have found it so useful, and as a manager the time I have saved whilst flows is working in the background is invaluable. The automation possibilities seem endless, and our dedicated Flows author has been a fantastic guide, not only helping in the building and teaching, but the creative ideas they bring to the table have made a impact on our business commercially, thanks so much for this amazing product!”
Nathaniel Riley
Head of Player Operations at the WKND