So, How do you Flow it?
Flow example 1 - Long session notice and Cool-offTrigger on every game spin and check the time since login Start your Flow by triggering it directly on every game spin. Then fetch the stored last login time and compare to the event time of the spin to calculate how long the player has been logged in and playing. Route the flow based on how long the player has been logged in for. In our example here we continue the flow if a player has been logged in for over 2 hours. We then alert the RG team and send an automated RG message to the customer. What if the player has been logged in for even longer? Here we check again if over 3 hours have passed, and we then send another message, set a cool-off period for the customer and notify the RG team. You can add routing and actions based on segmentation, NGR in the last day/week/month/lifetime, deposits, other RG-indicators and so on. There are no limits to how you Flow it - just start Flowing!
Flow example 2 - Velocity deposits and Declined depositsWith Flows you can easily branch out into different actions in the same Flow. In this example we are splitting the Flow based on if successful deposit or declined. We then store the success and declined count and further route the flow based on count as well as declined reason. Then continue your flow with the needed actions. In our example we are sending one RG message per language and per route. But you can easily send onsite messages, emails, set limits, cool-offs, add player tags, notify the RG team and/or store the player in a monitoring list. The possibilities are endless and can all be done in real-time and built in minutes!
Flow example 3- Risk scoringWith so many factors to consider for Sustainable Play, why not build your own risk scoring? Set up triggers such as cancelled withdrawals, velocity deposits, long game play or playing late in the night/early morning that will automatically add to the players Risk score, and once the risk score gets to a certain level - fully automate actions and alerts. In the example above we add 1 to the Risk score if the player is triggering a game spin during set late evening/early morning schedules (fully customisable per country/region/time zone). These are just a few examples of how Flow's no-code technology can help you to effectively improve your processes and procedures to ensure you meet the ever changing regulatory requirements and avoid hefty penalties.
Flows works with affiliate networks, operators and suppliers alike to supercharge delivery and increase innovation, while reducing operational and development costs.
If you want to find out more about how flows can help you businesses become more proactive, productive and successful through our no-code automation platform. get in touch