About Flows 

Flows is a powerful no-code orchestration platform that helps B2B iGaming companies innovate faster, reduce complexity, and build impactful products, without writing code.

By streamlining system integrations, logic configuration, and product automation, Flows gives clients the tools to operate with speed and flexibility.

Role overview

This role plays a key part in helping our clients in the iGaming industry maximise the value of Flows, our no-code integration and automation platform. If you enjoy solving problems, working with clients, and making things easier through automation, this could be your next role.

You don’t need to be a Flows expert (yet)…we’ll get you up to speed. What matters most is a logical mindset, technical confidence, a solid understanding of data integration principles, and a genuine focus on helping others succeed. You’ll help clients unlock the full potential of the platform. Integrating systems, automating tasks, and scaling with ease.

Key Responsibilities:

Client Onboarding & Enablement

• Guide new clients through the onboarding process, ensuring a smooth transition and understanding of Flows’ capabilities.
  
  
• Develop and maintain a range of templates and help resources to facilitate client self-service.
  
  
• Assist clients in building custom flows and features tailored to their specific needs, leveraging the platform’s no-code environment.
  
  
• Continuously ideate and propose new flow ideas to enhance client operations and user experience.
  
  

Technical Support & Implementation

• Assist clients in building custom flows and features tailored to their specific needs, leveraging the platform’s no-code environment.
  
  
• Utilise a strong understanding of data integrations and quality assurance practices to advise and assist clients effectively.
  
  
• Work closely with the Technical and QA teams to escalate and resolve complex issues quickly and effectively.
  
  
• Support the integration of third-party partners and ensure compatibility within the Flows environment.
  
  

• Represent the client voice internally, ensuring Flows products deliver real-world value and ease of use.

Required skills and experience:

Experience & Skills

• 2+ years of experience in a Technical Client Success, Integrations, Automation engineer, QA, Operations or Technical Account Management role within SaaS, iGaming or tech environments. Alternatively other experience within a heavily Logic-skills driven position. 
  
  
• Solid understanding of data integrations, APIs, and automation workflows (conceptual or hands-on).
  
  
• Strong problem-solving and analytical skills with a logical, detail-oriented mindset.
  
  
• Excellent English communication skills — able to explain complex concepts simply and clearly.
  
  
• Experience working directly with clients in fast-paced, cross-functional teams.
  
  
• Confidence using tools for automation, workflow design, or low/no-code environments.
  
  

Bonus Points

• Experience with no-code or low-code tools.
  
  
• Knowledge of gamification mechanics or communication platforms.
  
  
• Experience within the iGaming industry.
  
  
• Background in Risk & Fraud, CRM or VIP.
  
  

What we offer

• Opportunities to grow with a company on the cutting edge of automation and iGaming innovation.
• A high-impact role within a fast-growing and ambitious tech company.

• Exposure to major international brands and live production environments.
• Hybrid working with flexible structure and hours
• Competitive salary and benefits.