This week’s Flow of the Week highlights how one of our clients uses Flows to deliver a seamless, real time scratchcard experience by putting data orchestration at the center of their operations. From tracking purchased scratchcards to instantly crediting wins, this Flow connects every system behind the scenes, automating actions and syncing data in real time without a single line of code.

At the heart of this experience is not just automation, it’s smart data orchestration. Flows acts as the live connector between the scratchcard provider, backend systems, and the frontend, intelligently moving data based on player actions. Every step from purchase to play to payout is orchestrated instantly to create a friction free, rewarding journey for players.

The Challenge – Delivering seamless scratchcard play demands real-time data orchestration

Scratchcards are a core engagement feature on the client’s site, but delivering an instant and seamless experience requires more than just good UX.

To create a truly rewarding experience, operators need to:

• Track each scratchcard a player purchases
• Let players save cards to play later
• Update the scratchcard list instantly once a card is played
• Credit player wins in real time across multiple systems

Handling this manually or across disconnected systems leads to delays and missed rewards—undermining player trust and satisfaction.

The Solution – Flows brings data orchestration to life

Using Flows, the client built a no code Flow that orchestrates live data between their scratchcard supplier, platform, and frontend. Every player action triggers the right update across all systems automatically.

Here’s how data orchestration powers the scratchcard experience:

Here’s how it works:

Save Received Cards
When a player gets a scratchcard, Flows immediately store it to their account. The card stays available to play anytime, giving flexibility while keeping everything in sync.

Update Card Status
As soon as a player scratches a card, Flows update the system in real-time, removing the card from the available list and keeping the player’s view accurate.

Orchestrate the Win
If the scratchcard reveals a win, Flows receive a win message from the scratchcard provider and instantly trigger a credit through the client platform—no delay, no manual steps. Players see their win reflected right away.

Instant gratification, zero operational friction

This Flow delivers instant gratification for players and zero operational friction for teams.
By orchestrating live data between the supplier, client frontend and the platform, the Flow ensures every scratchcard interaction is fast, rewarding, and fully automated—boosting player engagement while reducing support overhead.

What You Need

Getting started is simple:

• A connection to your scratchcard supplier
• A one-click integration with your platform through Flows
• Flows handle everything in between—from tracking to win fulfillment

Once set up, the Flow runs on autopilot and can support unlimited scratchcard campaigns.

Ready to orchestrate smarter scratchcard experiences?

Deliver instant rewards, friction free journeys, and seamless gamification,  all powered by Flows and real time data orchestration. Contact us today to see how Flows can simplify and supercharge your scratchcard campaigns.