How do you Flow it?
Trigger, route and save dataStart your Flow by selecting the Deposit trigger (no filter on if success or failed), then check if it is a Credit Card used and save the number of Credit Cards used per customer within 2 hours.
Check Credit Card deposit count per UserId and get unique Cards usedThe flow continues on the green path after successfully saving the data. You can then proceed to check if the deposit count with Credit Cards within 2 hours has exceeded your set count, in this example we are checking if 3 or more deposits with Credit Cards has occured by the same User within 2 hours. We then continue the Flow by checking the number of different cards used.
Check unique Card Count and alert Risk teamYour flow here continues once any of the criterias have been reached in the Route Flow stages. In our example here we check if the unique card count for the customer is 3 or more, we then get the player details and alert the Risk team for a manual check on the account.
Check higher unique Credit Card count and temp block account
Here we continue to check if the unique Card Count is actually 5 or more, and we then proceed to set a temporary block and inform the player via onsite message to contact support, while also informing the Risk team and CS team about the temp block.Remember - this is just an example and you can innovate and automate quickly, freely and without code using Flows.
Just Flow it!
"The user-friendliness, flexibility, and amount of data available with this tool has provided us with a clear edge, allowing all staff in the team with ease having the ability to setup live monitoring flows to detect high risk activity.
Due to the straightforward interface and ease of use we have also been able to quickly reconfigure existing fraud flows and add new ones on-the-go to adapt to ongoing trends. In addition to the fraud flows, we have also been able to improve efficiencies in many other areas with automated actions and interactions programmed which have saved a lot on resources on day-to-day work."
- Andreas Exler, Head of Risk and Fraud @The Wknd