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Safer Gambling Week is a great opportunity to reflect on the importance of automating responsible gambling to ensure gaming remains safe, sustainable, and enjoyable for all players. As gambling operators face both mounting regulatory expectations and the need for greater player safety and awareness, automation has become the way forward. Automating these processes has become a game-changer for operators that are intent on creating and deploying a more secure environment for their players in a matter of days.
At Flows, we supply operators with powerful tools to automate key processes, enabling operators to connect multiple data sources and third-party applications to ensure that compliance and player protection can go hand in hand with operational efficiency. To celebrate this important week, we’ve rounded up five standout Flows from our ‘Flow of the Week’ series. These Flows showcase how automation can address common challenges in responsible gambling, from deposit monitoring to managing limits and player risk scores.
Find out how these solutions are helping operators create safer gambling experiences for everyone in our top safer gambling Flows below.
1. Taking responsible gambling to the next level with automated deposit alerts
Players often lose track of how much they’re spending, especially during longer gaming sessions. This can lead to financial strain or gambling beyond their intended limits. This Flow enables operators to automatically track player deposits in real-time and send alerts when players approach or exceed their set limits.
The automated alerts act as a gentle nudge, building greater awareness and encouraging players to take control of their gambling habits. It’s a simple yet effective way to keep gambling responsibly while maintaining a positive player experience.
2. Automating risk, payments, and RG management across brands
For operators managing multiple brands, juggling compliance and safer gambling requirements can be overwhelming. Keeping track of risky player behaviour, updating payment workflows, and managing RG indicators across all brands can be a very complex task.
This Flow centralises and automates these processes, allowing operators to monitor risk and RG compliance seamlessly across their entire portfolio of brands. By reducing manual effort and ensuring no gaps in oversight, operators can focus on enhancing player safety at scale.
3. Automating limits and RG score
Players’ gambling behaviour can shift rapidly, requiring operators to act quickly when risk indicators arise. However, manually monitoring RG scores and adjusting player limits is resource-intensive and prone to delays.
This Flow automates the process of assessing RG scores and setting appropriate limits based on real-time data. Whether a player needs tighter restrictions or an intervention, this solution ensures timely action, safeguarding both players and operators.
4. Payment issues automation
Payment disruptions, such as declined transactions or technical errors, can frustrate players and push them toward risky behaviours. Operators need a quick and efficient way to address these issues without adding strain to their support teams.
This Flow automatically notifies players of payment issues, providing clear instructions for resolution and reducing frustration. By streamlining communication, operators can prevent escalations and keep players engaged in a healthy and controlled manner.
P.S if you want to take this flow further Flows has recently developed a new 2-way pop-up communication tool called FlowsWave that can bring your backend logic to the frontend and make your notifications even more engaging.
5. Strengthening your responsible gambling controls
A proactive approach is vital for responsible gambling, requiring operators to identify and address risks like extended gaming sessions, sudden deposit spikes, or exceeded limits. This Flow automates monitoring for these triggers, ensuring timely action such as notifying players, offering support options, or initiating cooling-off periods.
By streamlining these controls, operators can maintain compliance and deliver a safer environment for players. This automation helps foster healthy gambling habits while reducing the operational burden of managing responsible gambling measures.
Ready to enhance your responsible gambling tools?
Responsible gambling is more than a regulatory requirement—it’s about building trust and loyalty while protecting players. Flows empowers operators to automate their RG processes, reducing operational complexity and enhancing player safety.
Interested in how Flows can support your responsible gambling initiatives ? Unleash Flows. Transform your iGaming operations. Innovate without limits. Get in touch with our team today to request a demo and explore the possibilities.