London, 9 February, 2026: Cevro AI, a leading AI agent provider in iGaming, has selected Flows, the industry’s no code automation and orchestration platform, to expand its execution capabilities through a new integration.
The partnership brings Cevro’s AI led support together with Flows’ automation and integration engine, helping operators resolve queries faster, reduce manual work, and deliver smoother service journeys across their operations.
This integration allows Cevro agents to trigger workflows, apps, and actions directly through Flows, enabling autonomous, compliant decisions that enhance player experience and boost retention.
Daniel de Souza, VP Commercial at Flows, said: “We’re delighted to partner with Cevro at a time when more operators are looking to modernise and enhance their customer service technology without increasing headcount or operational overhead. Cevro’s AI-led support is a natural complement to Flows automation and integration engine, helping operators run smarter customer service journeys, resolve queries faster and deliver overall a smoother player experience.”
Chaim Heber, CEO at Cevro AI, said: “Flows’ flexibility has been a benefit for our iGaming customers, letting AI agents dynamically access more back office systems and trigger custom automations on the fly.”
Operators are already leveraging the integration for high impact scenarios, including:
- Verification and withdrawals: Trigger automated checks for account status, compliance flags and balances, then return real time updates to the agent.
- KYC and onboarding: Request missing documents in chat, trigger collection and verification workflows, and update player profiles across systems.
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Player pop ups and proactive messaging: Trigger Flows powered pop ups or targeted notifications based on milestones or risk indicators.
For more information, contact [email protected]
ENDS
About Flows
Flows is a no-code automation platform designed for the iGaming industry, enabling businesses to integrate their technology stack, orchestrate data and automate workflows seamlessly. With Flows, operators can build and launch new features and products faster without relying on developers, driving innovation and efficiency in their operations. At Flows, our mission is to make businesses more proactive, productive and profitable by giving them the power of digital automation and the freedom to create without code. Visit Flows.world for more information.
About Cevro AI
Cevro AI delivers AI agents that act, think, and respond like a top-tier human team at unlimited scale. Built with deep player understanding, compliance-ready guardrails, and iGaming ready-made integrations, Cevro enables operators to deliver VIP-level experiences to every player while reducing operational load. Visit for more information visit Cevro.ai.
