This month’s featured app, Trustpilot, helps you collect verified feedback from your players and turn it into real results. Integrated with Flows, you can automate review requests, centralise insights, and use player feedback to improve journeys, boost engagement and make smarter decisions.
With Flows, connecting Trustpilot is simple. You can automate when and how you collect reviews, pull insights into your reporting, and keep teams aligned across every channel.
By orchestrating all your review data in one place, you streamline key touchpoints, get full visibility and build stronger player relationships without the manual work.
Why we love it
Because what people say about you matters. A lot.
Reviews are the digital word of mouth. And when they are genuine, well timed and easy to collect (thanks Trustpilot), they do more than build trust. They convince, convert and give you a front row seat to what your players really think.
Add automation, and those five stars start working overtime. They fuel smarter decisions and sharper campaigns.
How it works
Once Trustpilot is connected in your Flows app list, you can start building automated journeys by using it as an action in any Flow.
This allows you to orchestrate customer review campaigns from end to end, without writing a single line of code.
With Flows, you can:
- Dynamically assign email recipients
- Automatically match the right email templates and send times
- Set anti-spam rules, such as limiting messages to one per user per day or month
Everything runs in a single real-time Flow. You can import lists of users, templates and send dates, then manage the entire campaign in one place.
Flows can also turn incoming Trustpilot review data into clean, readable outputs. These can be displayed in fully custom dashboards, giving teams a clear view of customer sentiment as it happens.
A few Smart ways to use Trustpilot with Flows
Here are a few examples of how our customers are putting Trustpilot and Flows to work:
- Automated review collection
Send review invites at just the right moment. After a milestone deposit, bonus claim or support interaction. Tailor by player segment and track it all in real-time. - VIP segmentation
Reach out to long term or high value players with personalised invites based on CRM or player data. Because their feedback speaks volumes. - Connected reporting and tracking
Log review actions to Google Sheets,Google Chat, notify your team in Slack or feed metrics into dashboards to track performance by market or segment.
Why integrate Trustpilot with Flows?
Trustpilot helps you collect real feedback. Flows help you orchestrate it across your business. From personalising review invites to tracking and reporting, you can build fully automated review journeys in minutes.
Get in touch with Flows to see how the Trustpilot app can supercharge your campaigns.
